---
title: Top 6 Parcel Delivery Services in Poland for E-Commerce Companies | byrd
description: Discover the top parcel delivery services in Poland for e-commerce businesses, focusing on locker options, payment methods, and shipping strategies for success.
image: https://blog.getbyrd.com/hubfs/Poland%20-%20delivery.png
---

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# Top 6 Parcel Delivery Services in Poland for E-Commerce Companies

Exploring Carrier Options in the Polish E-Commerce Market

<https://blog.getbyrd.com/en-gb/author/phillip-pitsch> [**Phillip Pitsch**](https://blog.getbyrd.com/en-gb/author/phillip-pitsch)

 Published: June 04, 2024  Updated: September 30, 2026

## Table of Contents

If you sell to Poland, you mostly sell to parcel lockers. Polish online shoppers love collecting their orders from a locker at any hour, paying with BLIK and getting fast, affordable delivery. This overview shows you which parcel services shape the Polish market in 2026, what they can do for your shipping and what to look out for when you choose.

**Key takeaways**

- The Polish parcel market is growing by double digits: according to the regulator UKE, around 1.4 billion courier and parcel shipments were sent in 2025, 14.3% more than the year before.
- Parcel lockers are the default delivery method: 83% of Polish online shoppers use them, and the vast majority of those use InPost's Paczkomat lockers.
- The key carriers are InPost, DPD Polska, DHL eCommerce Polska, Poczta Polska with Pocztex, ORLEN Paczka, GLS and UPS.
- BLIK is the dominant payment method in Polish e-commerce and belongs in every checkout that wants to win over Polish customers.

## Polish e-commerce in numbers

Poland is one of the most dynamic e-commerce markets in Europe. According to [Eurostat](https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/isoc_ec_ib20?geo=PL&indic_is=I_BLT12&unit=PC_IND&ind_type=IND_TOTAL&time=2025), around 70% of people in Poland aged 16 to 74 shopped online in 2025. The EU average was just under 74%, so Poland keeps catching up. The annual [Gemius report "E-commerce w Polsce 2025"](https://gemius.com/documents/81/RAPORT_E-COMMERCE_2025.pdf) puts the share of internet users who shop online at 78%.

If you sell from abroad, a second figure from the Gemius report is worth a look: 41% of Polish internet users buy from foreign online shops, up from 36% a year earlier. Among 15- to 24-year-olds, it's as many as half. So the willingness is there, as long as delivery and payment feel just like they would with a Polish shop.

The parcel market is growing to match. According to the [2025 market report from Polish regulator UKE](https://www.uke.gov.pl/akt/raport-o-stanie-rynku-pocztowego-w-2025-r-,665.html), around 1.4 billion courier and parcel shipments were sent in 2025, an increase of 14.3%. That's more than 37 parcels per person. For 2026, UKE expects around 1.55 billion shipments, according to [Bankier.pl](https://www.bankier.pl/wiadomosc/Rynek-uslug-kurierskich-w-26-moze-wrosnac-do-1-55-mld-odprawionych-przesylek-UKE-9141950.html).

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## Why parcel lockers set the tone in Poland

If you take away just one thing about shipping to Poland, make it this: without locker delivery, you're leaving conversions on the table. In the 2025 Gemius report, 83% of online shoppers said they use parcel lockers, and 87% of them use InPost's Paczkomat lockers. Only 39% chose courier delivery to their door, down from 43% a year earlier. Lockers matter for returns too: 71% of respondents say that returning via a Paczkomat motivates them to buy online.

The network is dense to match. According to UKE, there were 67,060 parcel lockers in Poland at the end of 2025, almost 30% more than a year earlier. The big carriers keep expanding their own locker networks, and more and more often they open them up to other carriers as well.

Expectations on speed are high, too: according to Gemius, 88% of respondents say delivery within twelve hours would motivate them to buy online. 47% name lower shipping costs as an incentive, and for 26%, high shipping costs are a reason not to buy online.

## The key parcel services in Poland at a glance

| Carrier | Network in Poland (per carrier) | Strength for e-commerce |
| --- | --- | --- |
| **InPost** | 29,912 Paczkomat lockers (June 2026) | Market leader in parcel lockers, customers' first choice |
| **DPD Polska** | almost 13,000 lockers, almost 35,000 pickup points (August 2026) | Home delivery with time slots and redirection, direct shipping from Germany available |
| **DHL eCommerce Polska** | 9,000 DHL BOX, around 24,000 DHL POP (May 2026) | Dense network of lockers and pickup points, Saturday delivery to pickup points included |
| **Poczta Polska / Pocztex** | over 20,000 pickup points, including 2,150 lockers (December 2025) | Nationwide coverage, including rural areas, next-working-day delivery |
| **ORLEN Paczka** | over 15,000 locations (April 2026), over 7,500 lockers | Network built on petrol stations and retail, lockers shared with other carriers |
| **GLS Poland** | 50 depots (March 2024), parcel shops and ORLEN Paczka lockers | Live tracking with a 15-minute delivery window, Europe-wide GLS network |
| **UPS** | UPS Access Points in shops and lockers | Focus on international express shipping |

### InPost

![parcel-services-poland-2026-inpost-en-gb](https://blog.getbyrd.com/hs-fs/hubfs/parcel-services-poland-2026-inpost-en-gb.png?width=500&height=707&name=parcel-services-poland-2026-inpost-en-gb.png)

In Poland, InPost is almost synonymous with parcel delivery. Founded in 1999, the company operated exactly 29,912 Paczkomat lockers in Poland at the end of June 2026, according to its [quarterly release](https://inpost.eu/sites/default/files/2026-08/InPost%202Q%202026%20press%20release.pdf), 12% more than a year earlier. In 2025, InPost delivered 763 million parcels in Poland, around 606 million of them to lockers, according to its [annual presentation](https://inpost.eu/sites/default/files/2026-03/Q4%20and%20FY%202025%20presentation_1.pdf).

For business customers, InPost promises delivery within 48 hours on its [e-commerce page](https://inpost.pl/en/business-ecommerce-parcel-lockers) and states that 98% of parcels arrive after one day. The lockers are accessible around the clock, accept parcels up to 25 kg, and support cash on delivery and fast returns. [Weekend delivery](https://inpost.pl/en/weekend-shipments) is also available for an extra fee.

There's movement on the business side as well: a consortium of Advent, FedEx, A&R and PPF is acquiring InPost in 2026. According to the [offer announcement](https://newsroom.fedex.com/newsroom/global-english/inpost-advent-fedex-a-r-and-ppf-announce-agreement-on-recommended-all-cash-offer-for-all-issued-and-outstanding-inpost-shares-at-an-offer-price-of-eur-15-60-per-share), the brand, the headquarters in Poland and the management will stay in place. What that means for you: Paczkomat delivery remains the option your Polish customers look for first at checkout.

### DPD Polska

![parcel-services-poland-2026-dpd-en-gb](https://blog.getbyrd.com/hs-fs/hubfs/parcel-services-poland-2026-dpd-en-gb.png?width=500&height=707&name=parcel-services-poland-2026-dpd-en-gb.png)

DPD Polska has been active in Poland since 1991, is headquartered in Warsaw and is part of the Geopost group. According to [DPD](https://www.dpd.com/pl/pl/2026/08/24/35-lat-dpd-polska-od-pioniera-rynku-do-lidera-nowoczesnych-dostaw/), its network in August 2026 includes almost 35,000 pickup points, almost 13,000 of them parcel lockers. At the lockers, customers can collect, send and return parcels up to 20 kg and pay cash on delivery.

For home delivery, DPD stands out with Predict: recipients get a time slot and can redirect their parcel via [Moja Paczka](https://www.dpd.com/pl/en/customer-service/manage-your-dpd-parcel/) to another address, a pickup point or a different day. Worth knowing if you ship from Germany: DPD Germany offers business customers [shipping to Poland](https://www.dpd.com/de/en/sending/international-shipping/europe-wide-shipping/ship-to-poland/), including to parcel shops and parcel lockers, from 10 parcels a month according to DPD.

### DHL eCommerce Polska

![parcel-services-poland-2026-dhl-en-gb](https://blog.getbyrd.com/hs-fs/hubfs/parcel-services-poland-2026-dhl-en-gb.png?width=500&height=707&name=parcel-services-poland-2026-dhl-en-gb.png)

Formerly DHL Parcel Polska, the company has been called DHL eCommerce Polska since August 2024 and relies on a mixed network of lockers and pickup points. According to [DHL](https://www.dhl.com/pl-pl/home/prasa/prasa-archiwum/2026/dhl-ecommerce-ma-juz-9-tys-automatow-dhl-box-24-7-paczka-coraz-czesciej-czeka-po-drodze.html), there were around 9,000 DHL BOX 24/7 lockers in May 2026, with 10,000 planned by the end of 2026. The DHL POP network covers around 24,000 points in total, and 2,100 lockers are located at shops of the supermarket chain Biedronka. Saturday delivery to pickup points is included in the standard service at no extra cost.

At [DHL POP points](https://www.dhl.com/pl-pl/ecommerce/dla-biznesu/uslugi/punkty-dhl/dhl-pop.html), customers can collect, send and return parcels, and cash on delivery can be paid in the Mój DHL app with BLIK or card. One figure from a DHL survey fits this article nicely: 79% of respondents abandon a purchase if their preferred delivery method is missing.

### Poczta Polska and Pocztex

![parcel-services-poland-2026-pocztex-en-gb](https://blog.getbyrd.com/hs-fs/hubfs/parcel-services-poland-2026-pocztex-en-gb.png?width=500&height=707&name=parcel-services-poland-2026-pocztex-en-gb.png)

The Polish Post was founded in 1558 and is still the country's universal service provider today. According to [Poczta Polska](https://media.poczta-polska.pl/releases/rekordowa-liczba-paczek-poczta-utrzymuje-wysoka-terminowosc-w-okresie-szczytu), there were more than 20,000 pickup points in December 2025, including 7,600 of its own post offices and 2,150 parcel lockers. On top of that come partner points in retail chains such as Żabka.

For parcel shipping, the brand is [Pocztex](https://www.pocztex.pl/en/for-companies/pocztex-domestic-courier-for-your-company/): courier delivery on the next working day, delivery to pickup points and lockers, a same-day option on selected routes, and parcels up to 50 kg for business customers. During peak season 2025, according to Poczta Polska, 95% of home deliveries and more than 98% of shipments to pickup points arrived on the next working day.

### ORLEN Paczka

![parcel-services-poland-2026-orlen-paczka-en-gb](https://blog.getbyrd.com/hs-fs/hubfs/parcel-services-poland-2026-orlen-paczka-en-gb.png?width=500&height=707&name=parcel-services-poland-2026-orlen-paczka-en-gb.png)

The parcel service of energy company ORLEN uses petrol stations and retail locations as its base and is growing fast. According to [ORLEN](https://www.orlen.pl/pl/o-firmie/media/komunikaty-prasowe/biezace/2026/kwieciec-2026/automaty-orlen-paczki-zasilane-energia-sloneczna-), the network covered more than 15,000 locations in April 2026, and the [ORLEN Paczka website](https://www.orlenpaczka.pl/automaty-paczkowe/) mentions over 7,500 lockers. ORLEN Paczka promises delivery to the pickup point within one day.

What sets it apart is the open model: since October 2024, GLS has been the first partner to deliver to [ORLEN Paczka lockers](https://www.orlenpaczka.pl/orlen-paczka-jako-pierwsza-rozpoczela-wspoldzielenie-automatow-paczkowych/). According to [Rzeczpospolita](https://logistyka.rp.pl/firmy/art44457141-orlen-paczka-wpuscil-do-swojej-sieci-nowego-gracza), UPS has joined as well since July 2026.

### GLS Poland

![parcel-services-poland-2026-gls-en-gb](https://blog.getbyrd.com/hs-fs/hubfs/parcel-services-poland-2026-gls-en-gb.png?width=500&height=707&name=parcel-services-poland-2026-gls-en-gb.png)

GLS has been active in Poland for over two decades, is headquartered in Głuchowo near Poznań, and operated 50 depots in March 2024, according to [GLS](https://gls-group.com/PL/media/downloads/InformacjaORealizowanejStrategiiPodatkowej_2023.2024.pdf). GLS is especially interesting if you already ship across Europe with GLS.

With the free [FlexDeliveryService](https://gls-group.com/PL/media/downloads/Contract_information_FlexDeliveryService_Redirection_PL_PL.pdf), recipients can redirect their parcel, for example to a parcel shop, another address or a different day. For live tracking, GLS gives a 15-minute delivery window, according to its own [announcement](https://gls-group.com/PL/downloads/260122-GLS-Poland-x-Vinted.pdf). Parcels wait for collection for three days in a locker and seven days in a parcel shop.

### UPS

![parcel-services-poland-2026-ups-en-gb](https://blog.getbyrd.com/hs-fs/hubfs/parcel-services-poland-2026-ups-en-gb.png?width=500&height=707&name=parcel-services-poland-2026-ups-en-gb.png)

In Poland, UPS is best known for international express shipping and, according to [UPS](https://about.ups.com/ca/en/newsroom/press-releases/customer-first/we-have-take-off-polish-businesses-get-boost-from-new-ups-air-co.html), operates five air gateways in Warsaw, Katowice, Poznań, Gdańsk and Wrocław. For collection, [UPS Access Points](https://www.ups.com/pl/en/business-solutions/expand-your-online-business/ups-access-point) are available in partner shops and lockers. According to Rzeczpospolita, UPS has also been able to deliver to ORLEN Paczka lockers since July 2026.

### What about Allegro?

Allegro, Poland's largest marketplace, runs its own locker network, One Box, with more than 11,000 lockers at the end of June 2026, according to its [half-year report](https://about.allegro.eu/wp-content/uploads/2026/09/Report-and-Financial-Statements-Q2-2026.pdf). For your own online shop, though, the network isn't an option: according to [Allegro](https://help.allegro.com/pl/sell/a/metody-dostawy-allegro-one-w-allegro-delivery-RdxzEP2dehe), Allegro One delivery methods are only available through Allegro Delivery, meaning for orders placed on the marketplace. One Box becomes relevant for you if you sell on Allegro.

## Paying in Poland: not much works without BLIK

The payment method matters just as much as the delivery option. BLIK, a Polish payment method that works via a banking app and a six-digit code, accounted for [70.8% of e-commerce transactions](https://www.cashless.pl/18912-udzialy-narzedzi-platniczych-w-e-commerce-4-kw-2025-r) in the fourth quarter of 2025, according to data from the National Bank of Poland. Cards came in at 21.3%. According to [BLIK](https://www.blik.com/blisko-3-mld-transakcji-blikiem-w-2025-r-i-ponad-2-mln-nowych-uzytkownikow), more than 20 million people actively used it in 2025. If your checkout doesn't offer BLIK, many Polish customers won't find the payment method they're used to. Some carriers, such as Pocztex, still offer cash on delivery.

## Checklist: how to choose the right shipping to Poland

- **Offer locker delivery:** At least one major locker network belongs in your Polish checkout, ideally InPost.
- **Home delivery as an alternative:** For large or heavy products, and for customers who prefer it, you also need courier delivery.
- **Communication in Polish:** Tracking emails, notifications and returns instructions should be in Polish.
- **Easy returns:** Many customers expect to send returns back via lockers. A returns address or returns solution in Poland makes this much simpler and cheaper.
- **Realistic transit times:** Compare the actual transit times of your shipments, not just the promises on the rate card.
- **The right payment methods:** BLIK at checkout, plus the common cards.

## Ship from Germany or store stock in Poland?

You can serve Poland from a warehouse in Germany or store part of your stock directly in Poland. Both have their place. Cross-border shipping is easy to set up because you work with a single stock pool. On the other hand, transit times are longer, and not every carrier serves the popular locker networks from abroad.

If you ship from Germany, it pays to look at carriers that serve Poland's locker networks directly, such as DPD with delivery to parcel shops and parcel lockers. A warehouse in Poland makes you a local shop in your customers' eyes: you use the domestic services of Polish carriers, deliver faster and can accept returns in the country. The trade-off is that you split your stock across several locations and need a clear overview of what's stored where. As a rule of thumb: the faster your Polish business grows and the more fast delivery matters in your category, the more sense it makes to keep stock locally. You can read more about the strategies in our article on [cross-border e-commerce in Europe](https://blog.getbyrd.com/en/cross-border-logistics-strategies?hsLang=en-gb), and find out what a local location actually delivers on our page on [fulfilment in Poland](https://www.getbyrd.com/uk/european-fulfilment-network/poland).

## How byrd supports your shipping to Poland

byrd runs fulfilment locations in Germany, Austria, France, the UK and, as of recently, [in Poland](https://www.getbyrd.com/uk/european-fulfilment-network/poland). So you can serve Poland from your existing warehouse or move part of your stock closer to your Polish customers. Everything runs through one contract, one dashboard and one dedicated contact. We work out with you which carriers, delivery options and transit times suit your product range best, and you make the call based on transparent figures.

## FAQ: shipping parcels to Poland

**Which parcel service is most popular in Poland?**   
InPost. According to the 2025 Gemius report, 83% of Polish online shoppers use parcel lockers, and 87% of them choose InPost's Paczkomat lockers.

**How many parcel lockers are there in Poland?**   
According to the regulator UKE, there were 67,060 parcel lockers in total at the end of 2025, almost 30% more than the year before. The largest networks are run by InPost, DPD, Allegro, DHL and ORLEN Paczka.

**How important is home delivery in Poland?**   
Less important than in Germany. According to Gemius, only 39% of Polish online shoppers chose courier delivery to their home in 2025. For large or heavy products, it's still essential.

**Which payment method should I offer for Poland?**   
BLIK. It accounted for 70.8% of transactions in Polish e-commerce in the fourth quarter of 2025.

**Can I use Allegro One Box for my own online shop?**   
No. According to Allegro, Allegro One delivery methods are only available through Allegro Delivery, meaning for orders placed on the marketplace. For your own shop, InPost, DPD, DHL, ORLEN Paczka or Pocztex are the obvious locker options.

---

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