Top 6 Parcel Delivery Companies in Spain

Spain is ranked as the 15th largest e-commerce market globally, with anticipated revenues of $33,536.1 million in 2024. Within Europe, it surpasses other major regions, such as the Netherlands. If you're contemplating expanding your e-commerce business to Spain, grasping the habits and preferences of Spanish online shoppers is essential to guarantee the successful delivery of products in optimal conditions.

In this article, we list six of the best Spanish parcel delivery companies and the aspects you should take into account when choosing the best one for your business.

Aspects to take into account

The needs of the business, its goals, and priorities are important, but customer and market preferences must also be taken into account. Finding the right parcel delivery provider for your online shop can have both immediate and long-term positive effects. For this reason, we focus on some key points to consider:

• Type of product of your e-commerce company
  Not all products need the same packaging system, so be aware of whether your product needs special transport or some kind of wrapping materials. Moreover, rates and prices of delivery companies differ in terms of size, weight, and nature of your products.
• Delivery time
  More than half of consumers consider a delivery time between 1 and 3 days to be reasonable. So choosing a parcel delivery company that offers this is key.
• Customer service
  The most common way to make complaints or ask questions about the package is through customer service. Here the customer has two options: either to go directly to the point of sale or to contact the parcel delivery company. For this reason, it is very important that the supplier you work with has reliable, fast, and clear customer service so any queries get resolved.

Top 6 of the best parcel delivery companies in Spain

Indeed, within the country you will find an endless number of parcel services, starting with the best-known ones such as DHL, UPS, FedEx, and some more local companies such as Correos, SEUR, and more.

In this section, we share with you some of the benefits offered by these providers. The order of this is not necessarily a ranking, but a list of the most important details to take into account when making your choice.

1. Correos and Correos Express

Founded in 1716, it is the largest parcel network in the country. They make daily deliveries and offer personalized service, international (Andorra, Portugal, and Gibraltar) and national deliveries.  In 2022, they achieved a revenue of 1,962 million euros and operated 58 operating centers in Spain, along with 58 in Correos Express Portugal.

A special feature of Correos is that customers receive an SMS or email notification of the time of delivery of the package and have a delivery time of 3 days for domestic shipments.
Correos Express allows you and your customers to track your parcel online and is an excellent alternative for deliveries to the Canary and Balearic Islands.

With 8,285 service points and 2,594 parcel lockers scattered across Spain, Corres efficiently manages 5.5 million daily deliveries. Their fleet boasts 2,708 eco-vehicles, establishing them as the largest electric fleet in the country.

2. DHL

Founded in 1969 in the United States, DHL expanded to Europe in 2003 and integrated with several companies in Spain to enhance its services. Globally, DHL has coverage in over 220 countries and territories, generating €81.8 billion in revenue in 2023.

Currently, it offers 24/48-hour deliveries in Spain and Portugal. Customers have the option to choose the collection time for their package or pick it up at one of around 3,700 Express collection points, spanning Spain and Portugal.

DHL provides services such as DHL Express, ideal for time-sensitive products like perishables or natural cosmetics. DHL Express Iberia, helping the company to expand its domestic and international offerings for express transportation and business parcel services. Currently, DHL Express Iberia employs 2,500 workers across 82 locations throughout the Iberian Peninsula.

3. SEUR

With 80 years of history in Spain, SEUR is known for its 24-hour delivery service, positioning itself as one of the top parcel delivery companies in the country. They offer three main business areas: international, e-commerce, and B2B. With a workforce of 10,000 employees and a fleet of 6,500 vehicles, Seur is a significant player in the industry.

Additionally, they have over 4,500 service points, including convenience stores and lockers, to provide added convenience for their customers.

4. MRW

MRW was founded in 1977 and is headquartered in Barcelona. It has positioned itself as the company with the most franchises in the parcel sector in Spain in 2021. One of its key strengths is its guarantee of same-day delivery service, offered in two-time slots: morning and afternoon. Additionally, they provide a rate simulator on their website to inform customers about their services.

MRW covers approximately 1,500 routes supported by a fleet of 6,500 vehicles and employs around 10,000 individuals. Recently, they joined forces with Geopost and expanded their network to include more than 5,000 delivery points, including convenience stores and lockers, enabling sustainable and flexible order collection options.

5. FedEx

The well-known U.S. parcel service has been in operation for 35 years and is renowned for its reliability. Since 1984, it has been providing services in Europe and boasts a workforce of over 50,000 employees and 28 European centers.

In Spain, they provide their standard service, offering convenient access to more than 3,800 FedEx locations across the country for easy package pickup and drop-off. Additionally, they offer FedEx Express, supported by a team of nearly 500 members.

FedEx has made significant investments in three key areas: vehicle electrification, sustainable energy, and the creation of the Yale Natural Carbon Capture Centre, supporting research into natural carbon capture solutions. Additionally, their management and fulfillment platform can be seamlessly integrated with most online shops.

6. Nacex

NACEX, part of the Logista Group, is renowned as the leading distributor of products and services to local businesses in southern Europe. It offers express services in Spain, Portugal, Andorra, and the Netherlands. According to a 2019 study by the OCU, 95% of packages delivered by NACEX arrived without any damage.

With a fleet of over 2,500 vehicles and more than 7,000 employees, NACEX operates a network of 33 hubs. Their network includes 2,700 points in Spain and Portugal, facilitating the collection and return of e-commerce shipments.

Curious facts about parcel delivery companies in Spain

• UPS is known to be typically faster than FedEx for domestic shipments.

• The Organisation of Consumers and Users (OCU) points out that FedEx, UPS and Nacex are the best parcel delivery companies in the country.

• FedEx, Nacex, MRW and DHL offer the best customer service.

• Correos and Correos Express are used by 60% of people living in Spain. 

• DHL, MRW and SEUR were the most used companies after Correos and Correos Express.

• The parcel delivery companies least valued by the Spanish public were Envialia and Tourline Express.

• Due to DHL's global shipping network, its costs to international routes are generally cheaper than FedEx.

• For national deliveries, SEUR and NACEX are faster than Correos and MRW. This is due to their shipping option with guaranteed delivery before 10:00 the next day. 

Conclusion 

The best parcel delivery company will always depend on what you are looking for as a company. Whether it's your goals, preferences or even your budget.

Remember that your customer receiving their parcel on time and in optimal conditions has become a priority and for this reason, selecting the best parcel provider is essential to ensure customer loyalty. Leading 3PLs like byrd allow you to outsource your order fulfillment in Spain and benefit from access to the best delivery companies in the country.