As of 2026, France continues to hold its position as the third-largest e-commerce market in Europe, following Germany and the United Kingdom. In 2024, the market reached a milestone of €175.3 billion in revenue, representing a robust 9.6% growth year-over-year according to FEVAD. Projections for 2026 suggest the market will surpass the €200 billion mark as volume-driven growth replaces inflation-led increases.
The strong and growing French e-commerce market represents a great opportunity for any e-merchant who wishes to develop or export their products there. A great opportunity that must be put in parallel with the challenges to be overcome, such as e-commerce logistics.
Choosing the right parcel delivery partner is crucial for success in France. French buyers value choice, but two other key factors also play a major role:
Delivery Speed: Nearly one-third of French shoppers buy from Amazon, which holds a significant market share in French e-commerce. Amazon's fast delivery has significantly raised customer expectations across all categories.
Delivery Method: While home delivery is common, France stands out as a leader in pick-up point deliveries. Recent consumer data shows that nearly 75% of French shoppers regularly use out-of-home delivery solutions (OOH), with a growing preference for automated lockers.
To establish and optimize your e-commerce deliveries in France, selecting the right local delivery provider is essential. The most popular French carrier options include:
La Poste – The top choice for 68.9% of online stores.
Chronopost, Mondial Relay, DPD, and UPS – These providers hold smaller but significant market shares, contributing to a diverse and competitive logistics landscape.
How to choose the right parcel delivery service for your e-commerce shop?
There is no ideal solution when it comes to choosing the delivery service provider. E-commerce companies should take several things into account, and while most focus on delivery speed and costs, customer and market preferences should also be considered. Finding the most suitable partner for your online shop can have immediate and long-term positive effects. On this basis, we focus on the most important points to be considered:
- Number of parcels per day/week/month
- Size and weight of packages
- What are consumers' delivery preferences?
- Are parcels delivered domestically or internationally?
- Is it appropriate to use the services of several service providers?
- What are your priorities?

Top 9 parcel delivery services in France in 2026
We will now present the main parcel delivery services in France. Please note that this list is not exhaustive and is not a ranking either. All the services presented below (the most used in France) have their advantages and disadvantages. It is up to you to make your choice according to the expectations and needs of your company and your customers.
Colissimo
Colissimo is certainly the most popular and most used parcel delivery service in France, offered by La Poste since 1989. It enables professionals and private individuals to package and stamp mail and parcels. Colissimo parcels are notably delivered by postmen (and postwomen), but can also be picked up at a post office. Below you can read some relevant facts and figures about this parcel delivery service provider:
- In 2024, the La Poste Group reported a revenue of €34.6 billion.
- The network has grown to approximately 26,000 contact points throughout France, including 15,000 Pickup retail outlets, making it the number one distribution network in the country.
- In 2024, Colissimo handled 487 million parcels, reflecting a 4.9% increase in volume.
- The group supports approximately 426,000 jobs (direct and indirect) across France.
Advantages
- Largest distribution network and touchpoints at the domestic level and strong presence at the European level
- New "Secure Code Delivery" which provides unfalsifiable proof of delivery for home shipments, reducing disputes and claims.
- Tracked delivery including home or post office with insurance and return management included
- Prices are subject to annual adjustments; for 2025, La Poste implemented an average increase of 6.8% across its services.
- Various commitments in favor of sustainable development: recycled packaging materials, optimization of transport, and a target to reduce GHG emissions by 43% by 2030.
Disadvantages
- Standard services have low flexibility on delivery timetables compared to express specialized carriers.
- Limited parcel size and weight
- Minimum weight: 10 g - Maximum weight: 30 kg
- Minimum length: 16 cm - Maximum length: 100 cm
- Maximum dimensions: L+l+h ≤ 150 cm (surcharges from 151 cm to 200 cm)
- Offers and services are mainly focused on the French market
Other services and delivery options
- Colissimo Domicile with secure code (New standard for 2026)
- Flex Services (Allows customers to choose a new delivery date within 6 days)
- Colissimo with or without a signature
- Colissimo France, overseas & international
- Colissimo tracking
- Colissimo 24 & 48h

Chronopost
A subsidiary of Geopost (the international brand of La Poste Group), Chronopost specializes in express delivery. It is even number 1 in France for express delivery of parcels up to 30kg. Chronopost in figures:
- Geopost (parent company) reported revenue of €15.8 billion in 2024.
- There are now over 20,000 Pickup points across France, with a massive expansion in solar-powered lockers planned through 2026.
- In 2024, Geopost delivered a total of 2.1 billion parcels globally.
Advantages
- National and international coverage through the La Poste Group and DPDgroup networks
- Express delivery within 24 hours as the standard at domestic level.
- Chrono Precise service, allowing delivery by appointment in a two-hour time slot, now covering over 76% of the French population.
- Strong Saturday delivery options, with home delivery available even on Saturday mornings in most urban areas.
Disadvantages
- Rates higher than the competition
- Heavy urban focus; rural delivery can sometimes incur surcharges or longer time windows.
Other services and delivery options
- Predict (customized service for recipient rescheduling)
- Chronofresh (Specialized express delivery for fresh food)
- Chrono 10, 13 & 18 (Time-guaranteed deliveries)
- Chrono Relais (Next-day delivery to pickup points)

DPD
DPD France (a subsidiary of Geopost) is a parcel delivery service founded in 1999 whose main activity is shipping in Europe.
- DPD employs 77,000 individuals globally, with 2,500 based in France.
- In the year 2023, the DPD Group achieved a global revenue of around 15.7 billion Euros.
- During 2023, DPD delivered around 2.1 billion parcels to its customers across the globe.
- 320,000 parcels pass through the DPD France network every day
- 42,000 DPD shops in Europe (58 agencies and 6 sorting agencies in France)
- DPD offsets 100% of its carbon emissions through the purchase of carbon credits.
Advantages
- Predict service provides a 1-hour delivery window, which is highly rated for customer satisfaction.
- Excellent integration with European networks, making it ideal for cross-border e-commerce within the EU.
Disadvantages
- B2B heritage can occasionally result in fewer residential-friendly features compared to dedicated B2C carriers.
Other services and delivery options
- Predict (customized service allowing the recipient to choose place and date of the delivery at any time)
- DPD Classic, Classic Europe, Classic Intercontinental
- Pickup et Pickup Drive
- Drone delivery
- DPD Air Classic & Express

Mondial Relay
Mondial Relay is a French company specializing in the delivery of parcels to individuals. Part of the InPost Group since 2021, it has become a powerhouse in the locker (APM) segment. Mondial Relay in figures:
- By the end of 2024, Mondial Relay’s network in France grew to 22,000 locations, including over 9,200 lockers.
- In 2024, the company handled 266.6 million parcels, an 11% increase year-over-year.
- B2C volumes specifically grew by 26% in 2024 as more e-merchants integrated their services.
Advantages
- Significant expertise and coverage of the French market
- Acknowledged expertise in pick-up & go locations delivery
Disadvantages
- Limited home delivery services
- International offer and expertise are still limited
Other services and delivery options
- Reverse (return process management)
- Mondial Relay Drive (for large parcels)
- Mondial Relay Home (home delivery)

Relais Colis
With more than 50 years of experience in France, Relais Colis is now part of the Walden Group, which has strengthened its logistical capabilities and its specialization in healthcare B2C delivery.
Advantages
Disadvantages
- Limited home delivery services
- International offer and expertise still limited
- The network is smaller than the Pickup (La Poste) or Mondial Relay networks in terms of raw numbers.
Other services and delivery options
- Relais Colis First, Home, Express, Drive
- Smart option (QR code for a smooth and contactless pick up)
- Zen option (insurance)
- Easy Upload (to upload a massive amount of orders easily)
- Relay Colis widget (to include pick up & go locations map on your website)

DHL
The German parcel delivery company DHL was founded in 1969. It is a subsidiary of the world's largest logistics company, Deutsche Post DHL. In France, the main service offered by the German multinational is DHL Express. Here are some impressive facts and figures about this shipping company:
- DHL Group generated revenue of €81.8 billion in 2024, with its e-commerce division seeing double-digit growth.
- Approximately 288 million shipments were transported globally in 2023.
- The DHL Group employs a global workforce of 600,000 individuals.
- DHL is available in 200 countries and territories
- Environmentally friendly transport options available
Advantages
- Strong international orientation
- Express delivery service
Disadvantages
- Less used and less developed on the domestic level
Other services and delivery options
- DHL Express International
- DHL Express 24h
- DHL Express with signature

FedEx
The US company, which operates worldwide, is best known for pioneering all other parcel delivery service companies by making real-time tracking of parcels possible. It should also be noted that since 2016, FedEx has acquired the Dutch company TNT to launch its "express" services under the name FedEx Express. You might be interested in the following facts and figures:
- Reported revenue of $88 billion in fiscal year 2024
- Major European hub at Paris-Charles de Gaulle airport allows for extremely late cutoff times for international shipments.
- Approx 5,000 locations to pick up and drop-off points in France
- A processing capacity of 51,000 parcels per hour worldwide during seasonal peaks
- 48 sites in France and a fleet of 1,000 vehicles
Advantages
- Saturday deliveries
- Large air fleet
Disadvantages
- Stronger presence in the USA than in Europe
- Little presence in France
- Small land fleet
Other services and delivery options
- FedEx International Next Flight, First, Priority, Economy, Ground
- FedEx Europe First
- FedEx Express and Express FR

UPS
The US company, founded in 1907, is the world leader in express parcel delivery. Operating in more than 200 countries and territories, its main objective is to simplify international trade. It is also one of the leading providers of specialized transport, logistics, capital, and e-commerce services. Here are some impressive facts and figures about the American company:
- UPS earned $91.1 billion in revenue in 2024.
- UPS has 2,700 employees in France.
- Over 5,000 UPS Access Point locations in France, providing excellent urban density.
- UPS is a leader in healthcare logistics in 2026 following its acquisition of Andlauer Healthcare Group.
Advantages
Disadvantages
- More expensive than the competition
- Location extra charges added
- Saturday delivery is an additional service
Other services and delivery options
- UPS Standard
- UPS Express
- UPS Access Point
- Express Saver

GLS
The Dutch delivery company, founded in 1999, is a subsidiary of the English Royal Mail. Its international network enables it to transport and deliver parcels to more than 40 countries in Europe, the United States, and Canada. The French branch of the company has three main divisions: fast delivery, solutions for e-merchants (3 years in a row winner of the E-commerce Awards in the supply chain category), and expertise in health products. GLS in figures:
- In the 2024/2025 fiscal year, GLS Group generated revenue of €5.4 billion.
- The French network now includes 10,000 ParcelShops, bolstered by its partnership with the Pickme network of "neighbor-collectors."More than 1,500 employees in France
- France boasts a network of 10,000 ParcelShops alongside 96 depots throughout the country.
Advantages
- Innovative "Voisins-Relais" (Neighbor-Relay) network through Pickme allows for evening and weekend pickup in residential areas.
- Strong road network throughout Europe for cost-effective B2B and B2C shipping.
Disadvantages
- French national network is less developed than the competition
Other services and delivery options
- Business Parcel
- ShopDelivery Parcel
- Euro business Parcel
- FlexDelivery Parcel

Conclusion
Having the right logistics and fulfillment strategy determines the success or failure of e-commerce companies in 2026. Research shows that for many online shoppers, the availability of specific parcel delivery companies at checkout is a deciding factor in completing a purchase.

Order fulfillment and 3PL services as a convenient alternative solution
Choosing the right shipping method for your business can also have a positive impact on the conversion rate and customer satisfaction. In the vast majority of cases, time must be spent on research before making a decision.
Suppose you are shipping several hundred parcels to your customers every month and do not want to spend your time and resources on time-consuming logistics. In that case, outsourcing and automating your fulfillment process may be the best solution for you. Third-party logistics companies (3PL) in France such as byrd can integrate your e-commerce platform within minutes and your orders will be processed automatically and in real-time. In addition, you also benefit from access to a multitude of delivery service providers, making your logistics as personalized and optimized as possible for your needs.